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Study Guided Essay List and explain the five basic functions common to national governments throughout the world. The five basic functions common to national governments throughout the world are to establish justice, insure domestic tranquility, provide for the common defense, promote the general welfare, and secure the blessings of liberty. Providing justice means to ensure fairness to all people, insuring domestic tranquility to keep peace, provide for the common defense meaning provide an army to defend against attack, promoting the general welfare meaning to ensure health and needed things, and securing the blessings of liberty meaning to keep all rights of the people secure. 2. Define government and define politics. Government is the system by which a nation, state or community is controlled under. Politics is the activities associated with the government of a country or area. List and explain four common challenges to democracy. One of the four common challenges to democracy is the fact that representatives elected by the people may not really be the most capable for forming a government; not all people know what the best way of government is or who is most capable of running it. Another is the fact that the people elected to govern may compromise the interest of the public to serve their own interests. Another of the four common challenges to democracy is the size of a democratic government; it is often very large, which can lead to conflict and gridlock. Finally, since a government is dependent on the votes of the people, the members may simply take short-term actions that will help them get elected, rather than actions which will help the nation for the long run. 4. How is public policy determined and implemented? [pic] a. How does a person’s problem become a policy issue? b. List the four linkage institutions and identify how each one connects the policy issue with policymaking institutions. c. List the four Policy Making (PM) institutions. Explain each, as well as their collective role in the PM System. This electoral plan was democratic, but not at all completely democratic. It was democratic in such a way that the people have a say in who becomes president and get to vote on it. It was not completely democratic, however, because of the fact that they were not directly voting on candidates and because technically, their votes meant nothing in the case of a faithless elector. 8. What has since changed? How? The electoral college still elects the president every four years, but it no longer has all of the say in who becomes president like it used to. 9. Who determined the eligibility for voting in federal elections? At the time of the Constitution’s ratification, who was eligible to vote? The Federal Elections Commission determined the eligibility for voting in federal elections. At the time of the Constitution’s ratification, only white males who owned land were eligible to vote in these federal elections. 10. Identify the influences of John Locke on the founding fathers and analyze how his social contract influenced our founding documents. Be sure to identify the terms â€Å"social contract†, â€Å"natural rights†, â€Å"consent of the governed† and â€Å"popular sovereignty†. John Locke had a profound influence on political philosophy; especially on modern liberalism. He argued supporting the social contract, an agreement among the members of a society to cooperate for social beliefs.

Essay --

458 Russell Senate Office Building Washington DC, 20510 12/9/2013 Dear Senator Bennet, Being a senator of Colorado, and a representative of the people, you have the duty to listen to what people have to say. There are many concerns that should be taken more seriously than others and should be brought to the Senates attention. Most people are concerned about the unfair and convoluted income tax laws in our country that can be easily eliminated with the application of a flat tax on income. With the tax rate that is in effect right now, there are so many flaws and loop holes that the system is easily manipulated. The rich do not pay their fair share of taxes, because they have found ways to avoid them. The middle class looks for ways around paying taxes through things like tax breaks. And the poor ends up paying fewer taxes then what they wind up getting back in the end, giving them no incentive to make a lot of money. If a person works hard and gets a raise that will put him in a higher tax bracket, he could actually be making less money with the raise. Also, the government constantly looks for new ways to tax in order to pay for education, military, health care, and more. To consider what's right and what's wrong, compare sales tax and income tax. Say the sales tax in your state is 10%. Your "taxable amount" is the total of all that you purchase. You go to the store and by something for $20, you will pay 10%, or $2 tax. Say you buy 2 of the same thing, $40 total; you pay $4 in tax. Then you buy a candy bar for a $1, and use a dime to pay the tax. Nobody likes the 10% sales tax, but nobody complains they all paid their fair share. This is how flat tax works, everyone pays the same rate. If sales tax were like income tax, first, ... ... "This reform will decrease tax evasion, and encourage people to meet their obligations to the state." Flat tax has been proven many times over to be fair, and should be implemented. Simplifying the tax code is beneficial to people and government. So why are our litigators avoiding this solution? Please consider this proposal, it is what this country needs. Sincerely, Evan Hunchar Citations "Debating the Pros and Cons of a Flat Tax." US News. U.S.News & World Report, 03 May 2010. Web. 9 Dec. 2013. Mitchell, Daniel. "Eliminate Tax Brackets and Complicated Forms With a Flat Tax." US News. U.S.News & World Report, 12 Apr. 2010. Web. 8 Dec. 2013. "Tax Day 2011 -- We Need a Flat Tax More Than Ever." Fox News. FOX News Network, n.d. Web. 8 Dec. 2013. Ulbrich, Holley. "Flat Tax Is Class Warfare." US News. U.S.News & World Report, 12 Apr. 2010. Web. 9 Dec. 2013.

Manage Quality Customer Service Essay

INTRODUCTION OF AET:- AET transport pty ltd. was founded in 1997 by Fred Bingle of Melbourne, Australia. AET’s first truck was a 1982 international Acco 1950c table/tray top which supplied coulee agro, a local Fertilizer Company with bulk fertilizers, chemicals and anhydrous ammonia. The newly formed company quickly achieved its goals through long hours and hard work. The AET transport company expended from three to eleven trucks in just over a year as their reputation continued to grow. In 2004 a successful land deal allowed the company to establish operations at its current location in Laverton. The AET transport company provides services in cross docking, temperature controlled storage and distribution of chemicals. Their focus on teamwork continues to satisfy new customer with effective supply chain management that consistently makes drivers punctual and more productive. AET transport takes pride in safety and compliance. Thoroughly trained employees certified in the transportation of dangerous good, the handling of hazardous materials and a zero tolerance for drugs and alcohol are just some of the mandatory programs that create a safer workplace for everyone. DEVELOP MISSION STATEMENT OF AET:- Goods will be delivered on time All goods will be delivered on proper condition. Suitable refrigeration will be provided. There will be complete cleanliness in trucks. Good communication with employees. CUSTOMER SATISFACTION STRATEGY:- EMPLOYEE REQUIREMENTS/ FACILITIES:- Proper training will be given to the employees regarding goods handling. Training regarding good communication and body language will be given or  provide to the employee. Navigator and Mel way will be given to drivers. There will be inductions for all employees at frequent intervals. Suitable breaks will be given for their mind relaxation. CUSTOMER REQUIRMENTS/FACILITIES:- Deliveries will be on time. Deliveries will be on proper conditions. There is a grievance handling process for customers. Extra facilities like refrigeration will be given to customers. Complaints will be handled in immediately. Customers will be charged reasonably. CUSTOMER SERVICE STANDARDS: Delivery within VIC next day. Delivery outside VIC in maximum 2 days. Phone should be answered in 3 rings. All enquiries should be attended immediately. All goods will be delivered in proper conditions. Action will be taken immediately on complaint Procedures for implementation of these standards:- Reserve at least 8-10 trucks for VIC. Train people to answer phone in 3 rings. Staff given 2 weeks customer service standards. Mystery shopper will be hired. Training regarding communication to employees should be given. 7) Write a process of handling customer complaint and grievances:- Customer < manager < grievance handling committee

Chinua Achebe s Things Fall Apart - 1164 Words

Pardis Kianoush Western Civilization II Nicole Watkins 11/26/2014 Things Fall Apart Things Fall Apart, written by Chinua Achebe is a story which follows the life and foreshadowed downfall of Okonkwo, a respected warrior in his Umuofia clan in Nigeria. Disgusted by his late father, Unoka, and the reputation of incompetence and laziness he left behind, Okonkwo was determined to not let history repeat itself. He worked diligently and became a wealthy patriarch for his family. The beginning of Okonkwo’s demise occurs when he is given responsibility of a boy from a neighboring tribe who he ends up liking more than his own son. When that boy is ordered to be killed, Okonkwo doesn’t protest, for fear of not appearing manly to his clan. The†¦show more content†¦The novel has many different themes that we have seen before in numerous instances throughout the history of western civilization, but I am going to discuss gender roles, religion and change in cultural changes as themes that I have found most interesting in this book. Right at the beginning of the book, gender stereotypes were made very clear when the Mbaino town was given an ultimatum of going to war or giving up a young boy and a young virgin girl, â€Å"they decided, as everyone knew they would, that the girl should go to Ogbuefi Odu to replace his murdered wife. As for the boy, he belonged to the clan as a whole, and there was no hurry to decide his fate.† This shows that during this time in Nigeria, women were seen more as possessions than males were. In this case, the young girl has more of a predetermined role than the boy does. They weren’t sure what to do with the boy yet, but they knew the only thing the girl was good for was replacing Ogbuefi Odu’s wife- so women were seen as replaceable, like they were all the same. Similarly in 19th century England, women, although valued for reproduction, were not valued for much else. Their roles were clear cut in tending to house and husband and providing children. It was not u ntil Emmeline Pankhurst’s suffragette movement in the early 20th century that women began to receive some social and political rights. Also, early on in the book, Okonkwo was said to have resented his father after a playmate